Our Capabilities
Cutting Through Complexity
At Waterstone Group, our capabilities are built around one core belief: strategy must lead to execution. We partner with organizations to solve complex operational challenges—whether it’s rethinking supply chain networks, improving logistics performance, or enabling teams with the right tools and processes to scale.
Our work spans industries and sectors, but our approach is consistent: practical, data-driven, and tailored to the realities of your business. From high-growth ventures to institutional organizations, we bring the structure, clarity, and hands-on leadership needed to unlock resilience, efficiency, and long-term value.
Core Capabilities
Network Design & Optimization
We design supply chain and distribution networks that are built for scale, speed, and cost-efficiency. Using scenario modeling, cost-to-serve analytics, and market mapping, we help clients determine the optimal location, role, and routing of fulfillment centers, sortation hubs, and delivery nodes. Whether you’re launching in a new region, rethinking your logistics footprint, or navigating cross-border complexity, we translate growth goals into executable network strategies that balance service levels and cost.
Operational Efficiency & Cost Reduction
We uncover and resolve operational inefficiencies across warehousing, fulfillment, inventory, and transportation. Our team brings a deep understanding of what drives cost at every step of the value chain—and how to reduce it without compromising performance. From redesigning warehouse workflows and route logic to implementing performance metrics and continuous improvement models, we deliver measurable gains in throughput, service reliability, and cost optimization.
Technology Strategy & Enablement
We help clients make technology work for their operations—not the other way around. From WMS and TMS systems to data dashboards and automation tools, we guide organizations through system selection, integration, and operational rollout. Our focus is on fit-for-purpose, future-ready tools that enhance visibility, streamline processes, and enable better decision-making. We also bridge the gap between ops and IT, ensuring user adoption and ongoing value realization.
Execution Support & Delivery Models
Great strategies fail without proper execution. We support clients with implementation planning, program mobilization, and embedded leadership to ensure operational initiatives translate into results. Whether you’re standing up a new facility, launching a logistics program, or rolling out SOPs across a distributed network, we bring structure, speed, and accountability to execution. Our approach combines project rigor with frontline awareness—so change actually sticks.
Deliverables by Capability
Network Design & Optimization
Network Strategy Playbook: End-to-end design of your ideal fulfillment, sortation, or delivery footprint, including service level targets, facility roles, and routing flows.
Scenario Model & Cost-to-Serve Tool: Interactive Excel or dashboard-based model comparing cost, SLA, and capacity tradeoffs across multiple network configurations.
Supply Chain Digital Twin: A dynamic simulation model (using tools like Llamasoft or AnyLogic) that mirrors your end-to-end operations—enabling rapid what-if testing and network decision-making under real-world constraints.
Market Entry/Expansion Plan: Region-specific recommendations on where and how to launch or consolidate facilities, including location shortlists and volume ramp plans.
Carrier & Mode Strategy Briefing: Recommendations on national vs. regional carrier mix, zone skipping, and linehaul optimization to improve cost and speed.
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Operational Efficiency & Cost Reduction
Process Mapping & Gap Analysis Report: Full documentation of current warehouse, transport, or fulfillment workflows with performance baselines and bottleneck identification.
Cost Driver Deep Dive: Analysis of top cost contributors by function (e.g., labor, parcel, inbound freight) with savings opportunities prioritized by ROI and ease of implementation.
Standard Operating Procedures (SOPs): Clear, frontline-ready SOPs for inventory handling, packaging, dispatch, or transportation operations.
KPI Dashboard Framework: Custom dashboard or scorecard template with key operational metrics (e.g., cost/unit, DPMO, SLA adherence, labor efficiency) aligned to business goals.
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Technology Strategy & Enablement
Technology Gap Assessment: Evaluation of your current systems (WMS, TMS, ERP, tracking, analytics) and roadmap for improvement, consolidation, or integration.
System Selection Package: Shortlist of vendors, evaluation criteria, business requirements documentation, and RFP support for new tech initiatives.
Implementation Playbook: Phased rollout plan with roles, timelines, success criteria, and change management recommendations for any tech deployment.
KPI & Analytics Design Toolkit: Definition of key operational metrics, data source mapping, and dashboard wireframes to support real-time decision-making.
Execution Support & Delivery Models
Implementation Project Plan: Detailed work plan with milestones, ownership, timelines, and cross-functional dependencies across supply chain or operational initiatives.
Embedded PMO Support: Ongoing project management support (internal or client-facing) to manage initiative delivery, reporting, and stakeholder engagement.
Change Management Toolkit: Templates, stakeholder maps, communications materials, and training plans to ensure adoption of new processes or tools.
Operational Launch Plan: Facility or program go-live checklist, cutover timeline, and readiness criteria including capacity, staffing, and tech verification.
Waterstone Group | Management Consultants 